Are the hotel pools currently accessible for guests?
1 November 2024
The pools are closed following a recent Executive Order. 110 photos
THE CONDADO PLAZA HOTEL – A Favorite Family Resort in San Juan
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Key details
About Resort
999 Ashford Avenue, San Juan, 907,
- Steps from Condado Beach
Nice
6.8
7.5
2.9
2.6
4-star beachfront resort in San Juan with ocean views
Location
The Condado Plaza Hotel is situated a short walk from the Condado District, five minutes from Old San Juan, and near the Luis Muñoz Marín International Airport. Guests can explore the rich history of this vibrant city or take a 45-minute drive to the El Yunque Rain Forest. The strategic location provides easy access to local attractions and activities.
Rooms
The hotel boasts a variety of guest rooms in the
Dining
Dining options at The Condado Plaza Hotel include a Starbucks for fresh-brewed coffee and easy grab-and-go items at
Wellness
The Condado Plaza Hotel features
Family-Friendly Amenities
With
Highlights
Location: short walk from Condado
Rooms: Ocean Tower accommodations
Dining: Aqua Bar for cocktails
Wellness: multiple pool areas
“The location near Old San Juan is undeniably a high point. While some aspects require attention, the oceanfront views and variety of on-site dining options stand out, creating a memorable experience.”
Choose Your Family Room Type
Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations
- King Room BathTub Disability Access2 persons36 sq. feet1 King-size bedAir conditioningBalconyroom details
- Queen Room Balcony Bay View2 persons29 sq. feet2 King Size BedsAir conditioningBalconyroom details
- Junior King Suite Balcony2 persons39 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Room Availability & Price Calendar
Find availability and check prices for your dates now!
September 2026 - September 2027
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Choose dates to see prices
Check-in/ Check-out
Facilities
Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences
General
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Billiard tables
Guest Parking
- Public parking is possible on site at true.
Services
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Poolside snack bar
- Snack bar
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Saltwater pool
- Beach access
- Beach umbrellas
- Sun loungers
- Entertainment
- Sun terrace
- Garden area
- Jacuzzi
- Shallow end
Room features
- Wi-Fi in rooms
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Curtains
Show more
Dining Onsite
The Condado Plaza Hotel offers an array of dining options from relaxed cafes to exquisite culinary experiences, allowing guests to indulge in diverse flavors and vibrant atmospheres. Whether enjoying a refreshing cocktail by the pool or savoring innovative dishes, patrons are embraced by the warm spirit of Puerto Rico.
The Condado Plaza Hotel Location
999 Ashford Avenue, San Juan, 907,
Explore San Juan
Experience San Juan
Condado Lagoon
16-minute walk
Condado Lagoon features scenic views, kayaking, and birdwatching, ideal for nature lovers and families seeking outdoor fun.
Puerto Rico Convention Center
20-minute walk
This modern facility hosts various events and exhibitions, making it a hub for business travelers and cultural events.
Fort San Jeronimo
13-minute walk
Historical landmark with stunning ocean views and rich military history, perfect for history enthusiasts exploring San Juan.
Museum of Art of Puerto Rico
25-minute walk
Showcases Puerto Rican art, with free admission days and rotating exhibits that captivate both locals and tourists.
Kayaking in Condado Lagoon
16-minute walk
Kayak rentals available for beginners to explore the lagoon's tranquil waters and wildlife, suitable for all adventure levels.
Yoga at Puerto Rico Yoga
10-minute walk
Relaxing yoga sessions offered in a serene environment help guests unwind and recharge amidst the vibrant city life.
Jose Enrique
3-minute walk
Casual eatery known for its authentic Puerto Rican cuisine, offering fresh seafood and flavorful mofongo in a laid-back atmosphere.
Cafe Caribe
13-minute walk
Charming spot with local dishes and coffee specialties; strong vegetarian options and a cozy atmosphere perfect for families.
La Placita de Santurce
25-minute walk
Vibrant plaza known for lively music and dance scenes, perfect for both nightlife and family-friendly weekend markets.
San Juan Bay Marina
13-minute walk
Offers waterfront views and occasional live music events, ideal for enjoying a relaxing evening by the marina.
Getting around
Interested in Special Early Booking Offers?
Secure exclusive rates for your family now!
Property information and rules
Check-in
from 16:00-23:00
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
High-speed internet access is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2008
Number of floors:
10
Number of rooms:
570
Former name
Conrad San Juan Condado Plaza
Resort Reviews & Family Ratings
Guest Reviews on Their Family Resort Experience
Pros
Ocean views
Helpful concierge
Clean outside area
Swim-up bar
Close to restaurants
Cons
Rude staff
Sub par rooms
Difficult parking
Guest reviewsShow more reviews
Questions of the users
About The Condado Plaza Hotel
What does the hotel include in its packages for guests?
12 October 2024
The hotel does not offer an all-inclusive package. What are the pool hours and how far is the beach from the hotel?
20 November 2024
Pools are open from 8:00 AM to 6:00 PM on weekdays and 8:00 AM to 8:00 PM on weekends. The beach is nearby for easy access. How close is the hotel to the cruise port for post-cruise stays?
15 December 2024
The hotel is conveniently located just a 5-minute drive from the cruise port. Is there a facility for luggage storage at the pool before check-in or after checkout?
24 November 2024
Yes, luggage storage at the pool is available for registered guests before check-in and after check-out. Can guests easily walk to shops and restaurants from the hotel?
5 January 2025
Yes, the hotel is within walking distance to various shops and restaurants. Does the hotel provide shuttle services to the airport or cruise pier?
8 February 2025
The hotel is located near the airport and cruise port but does not provide shuttle transportation. Are there open bars, pools, and dining options available at the hotel?
18 March 2025
The hotel is open with limited services; amenities such as the pool, gym, and two restaurants are available, operating within specified hours. Is breakfast available at the hotel for guests?
29 April 2025
Breakfast is not complimentary; it is available for an additional charge at the Food & Beverage Outlet. What are the current amenities available amid renovations at the hotel?
10 May 2025
While renovations are ongoing, the resort fee is waived, and limited amenities are open including the gym and pool. What is the daily fee for staying at the hotel, and is it refundable?
22 June 2025
The daily resort fee is $38.15 and is non-refundable. An incidental hold of $80 per night will be applied upon check-in. Is there a swim-up bar available for guests?
30 July 2025
Yes, a swim-up bar is available with operating hours until 6 PM on weekdays and 8 PM on weekends.Next best alternative
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